This Privacy Policy applies to Elixir Skin Clinic Pty Ltd (we, our and us)

We’re committed to safeguarding people’s privacy and the confidentiality of their personal information and are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (the Act).

“Personal information” is information we hold which is identifiable as being about you.

  1. Personal information we collect 

We may collect, hold, use or disclose, the following types of personal information:

  1. How we collect personal information

Elixir Skin Clinic Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you.

  1. What we do with personal information

We collect, hold, use or disclose personal information in ways people would reasonably expect and where it’s reasonably necessary for us, including: 

  1. Disclosing personal information

We may disclose personal information to:

Disclosure to overseas recipients

We may store, disclose, process or transfer personal information overseas, including but not limited to the USA. Where personal information has been disclosed overseas, there’s a possibility the recipient may be required to disclose it under a foreign law. Where this occurs, such disclosure isn’t a breach of the Act.

  1. Security of personal information

Elixir Skin Clinic Pty Ltd is committed to ensuring that all personal information provided to us is secure. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  1. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

  1. Cookies

When you visit our website we use cookies to collect information. Cookies are small text files placed on your computer. We use both 'persistent' and 'session’ cookies. We also utilise other technologies similar to cookies, including those which are embedded into or which accompany emails sent by us or on our behalf. 

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

If you block cookies, you will not be able to use all the features on our website. You can delete cookies already stored on your computer.

  1. Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. Website tracking

The information we collect includes:

  1. Access, corrections and complaints

Our aim is to always have accurate, complete, up-to-date and relevant personal information. When you deal with us, you should check the information we hold about you is correct.

You can contact us to request access to personal information we hold about you and correct any errors. Generally no restrictions or charges apply.